Technical inventory management for the Department of Defense

Background

The Department of Defense required a technically sophisticated inventory solution capable of delivering real-time results during audits. PMM was tasked with inventory counts across over 200 military bases, managing simultaneous audits, and ensuring compliance with strict 98% accuracy requirements.

Challenges

• Technical demands. Real-time data sharing and offline functionality were critical due to unreliable internet connections.
• Logistical complexity. Coordinating teams across 36 states to complete counts within fiscal year deadlines.
• Audit compliance. Both PMM and government auditors needed access to synchronized, accurate data for side-by-side validation.

Solutions implemented

1. EZTRAK mobile app. Enabled real-time data tracking, with offline functionality to ensure continuous operation in remote areas.
2. Barcode technology. Standardized inventory tracking to maintain 98% or greater accuracy.
3. Streamlined logistics. Deployed over 15 employees per site, completing counts of up to 20,000 SKUs within 8 hours.
4. Onsite reporting. Delivered immediate cost reports and audit results before leaving each location.

Results

Accuracy

98.5%

Achieved across all completed audits.

Coverage

36 states

97% of projects completed on schedule, with delays only due to emergencies.

Efficiency

$500K

Audit times reduced by 25%, saving approximately $500,000 in operational costs.